WhatsApp AI agent that runs your business in chat
Custom-trained AI agent on the official WhatsApp Business API. Multilingual, CRM-integrated, voice-note enabled. Captures leads, books appointments, takes orders, and handles support — 24/7, in English, Hindi, or any Indian language.
What WhatsApp AI agents actually do
How we build it — 4 steps, ~3 weeks
Features that come standard
- Multilingual: English, Hindi, Hinglish, Tamil, Telugu, Marathi, Bengali (any Indian language)
- Voice notes — customers can send voice, bot transcribes + responds
- Image understanding — customer sends a photo, bot identifies + responds (broken product, prescription, ID, etc.)
- Payment links — UPI, Razorpay, Stripe collected directly in chat
- Catalog + carousel — show products with images, prices, buy buttons
- Live agent handoff — escalate to human team with full conversation context
- Broadcast campaigns — opt-in only, GDPR/DPDP compliant
- Analytics — conversation volume, resolution rate, CSAT, conversion
Pricing
All pricing one-time for the build. Meta WhatsApp message fees (~₹2,000–₹15,000/month for most SMBs) are passed through at cost. See full pricing →
Want to see it live before committing?
Send us a WhatsApp message — you will literally be talking to one of our agents. Then book a 30-min call and we will scope your custom build with a written proposal in 24 hours.
Frequently asked questions
Do I need a verified WhatsApp Business account to use this?
Yes — we deploy via the official WhatsApp Business API, which requires a verified Meta Business account. We handle the entire verification process for you, including the green-tick (Official Business Account) application if you qualify (typically businesses with 1,000+ followers or strong digital footprint).
How much do WhatsApp messages cost?
Meta charges per conversation, not per message. In India: ~₹0.30-0.85 per business-initiated conversation, ~₹0.30 per user-initiated conversation. Service messages (replying to a customer who messaged you in the last 24 hours) are free. For most SMBs, monthly Meta cost is ₹2,000–₹15,000 — we forecast it in your proposal.
Will the bot understand Hindi, Hinglish, and regional languages?
Yes. We use Claude / GPT-4o / Gemini models that handle Indian languages natively, including Hinglish (Roman-script Hindi), Tamil, Telugu, Bengali, Marathi, Gujarati, Punjabi, and more. We test in your languages before launch.
Can the bot handle voice notes?
Yes — Growth and Scale tiers support voice notes. Customer sends a voice note in any Indian language, the bot transcribes, understands intent, and replies in text or voice. Especially powerful for tier-2/3 cities and customers who prefer voice.
How is this different from off-the-shelf WhatsApp platforms?
Off-the-shelf platforms (such as AiSensy, WATI, Interakt, Gallabox and similar Business Solution Providers) are excellent for broadcast campaigns, template messaging, and predefined click-flows — and many of our clients keep using them. What we build is complementary: a custom-trained AI agent on the official WhatsApp Business API that holds open conversations, qualifies leads dynamically, and handles edge cases your team would otherwise field manually. We can deploy on top of an existing AiSensy/WATI/Interakt setup if you already use one, or stand up a fresh BSP integration end-to-end.
How fast can I go live?
Starter: 1–2 weeks (assuming Meta verification is in order). Growth: 3–4 weeks. Scale: 6–8 weeks. The slowest part is usually Meta verification (2–7 business days) — we kick that off day one.
What happens if the bot does not know the answer?
Three things, configurable: (1) Bot says "let me get a human" and routes to your team via WhatsApp, web app, or Slack. (2) Bot collects the question and emails it to you for offline answer. (3) Bot says "I do not know" honestly — never fabricates answers (we test for hallucinations).
Will my customer data be safe?
Yes. Conversations stored encrypted in your own database (not ours). We use zero-data-retention with model providers (OpenAI / Anthropic) so your data is never used for training. NDAs signed by default, DPDP-compliant by design.
Disclaimer. KodeMind AI is an independent AI consulting agency. WhatsApp and the WhatsApp Business API are trademarks of Meta Platforms, Inc. — we are an independent service provider, not affiliated with, endorsed by, or sponsored by Meta. AiSensy, WATI, Interakt, Gallabox and other Business Solution Providers referenced are trademarks of their respective owners and are mentioned descriptively only — we have no commercial relationship with them unless explicitly stated. Performance figures (open rates, reply rates, cost savings) are observed industry averages or aggregate values across our 2025–2026 client cohort, are illustrative, and are not guaranteed — actual results depend on your industry, audience, and how the agent is configured.